Virtual Elite Assistance

Healthcare virtual assistance

Minimalist Home Office Setup Gadget Headset with Microphone

The support you've been waiting on...

Virtual Elite Assistance is a virtual assistant company specializing in remote administrative support for licensed healthcare professionals and health & wellness business owners. We offer assistance to those seeking to alleviate their workload and provide relief to their staff. Our services are designed to increase efficiency, reduce stress, and improve patient care. Allowing healthcare professionals to achieve a better work-life balance and focus on delivering top-quality care to thier patients.

"Helping you get back to what's most important!"

Sade Mack

Founder of Virtual Elite Assistance

Hi, I'm Sade! With more than 12 years of experience in the healthcare industry, I have held various roles including licensed pharmacy technician, medical records specialist, medical receptionist, and authorization & referral specialist. However, my journey took a significant turn when my youngest son was diagnosed with Autism Spectrum Disorder. This life-changing event sparked a strong desire within me to achieve a better work-life balance for myself and my family. In 2023, I founded Virtual Elite Assistance with a clear mission in mind: to provide dedicated support to healthcare professionals who, like me, are seeking to enhance their work-life balance, eliminate burnout, and ultimately improve patient care!

Services

General Admin Task Management

Patient Support

Scheduling Assistance

Calendar Management

Email Management

Electronic Records Management

Insurance Eligibility & Benefits Verification

Authorization & Referral Management

Electronic Prescription Management

Pharmacy Technician Support

Data Entry

GENERAL ADMIN TASK MANAGEMENT

Virtual Elite Assistance offers specialized general support services that help to streamline administrative processes. Managing a wide range of tasks, including patient and client support, calendar and email management, appointment scheduling, correspondence management and generating reports. Helping you save valuable time and resources while ensuring efficient operations and exceptional patient experiences.

ELECTRONIC RECORDS MANAGEMENT

Virtual Elite Assistance provides support that helps in organizing and maintaining medical records. Specializing in accurately entering patient information, test results, and other essential data. We strictly adhere to HIPAA guidelines, prioritizing the security and confidentiality of patient information. In addition to our electronic medical records services, we also excel in managing electronic prescriptions and refills. Helping to streamline your prescription and electronic records management processes, maintaining the highest standards of security and accuracy while saving you time.

AUTHORIZATION & REFERRAL MANAGEMENT

Virtual Elite Assistance manages authorization and referrals to help maximize efficiency. By verifying patient insurance coverage and checking benefits, we save you valuable time and reduce the risk of claim denials. We obtain essential authorizations, coordinate transition of care and collaborate with referring providers. Additionally, we diligently follow up on pending prior authorizations. By partnering with us, you and your staff can save both time and money, allowing you to focus on improving patient care.

Virtual Elite Assistance provides pharmacy technician support services. We specialize in managing electronic prescriptions and refills, insurance coordination, facilitating effective communication and collaboration between healthcare providers and pharmacies. With our assistance, you can trust that medication orders for your patients will be accurate and processed in a timely manner.

PHARMACY TECHNICIAN SUPPORT